Privacy Policy

At Heal we are committed to safeguarding and preserving the privacy of our website visitors. Our Privacy Policy explains what happens to any personal data that you provide to us.

General
This is HEAL (UK Registered Charity No. 1013340) privacy statement which applies to the entire website. Any future changes will be posted on this website. We have structured our website so that, in general, you can visit it without identifying yourself or revealing any personal information. If however, you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. We are registered under the Data Protection Act 1998.

HEAL
Westwood Clinic
Wicken Way
Peterborough
PE3 7JW
UK

Other Websites
Our website may contain links to enable you to easily visit other websites of interest. However, once you have used these links to leave our site you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How We Use Cookies
A cookie is a piece of text, which asks permission to be placed on your computer’s hard drive (via your browser). Once agreed, your browser adds that text in a small file. A cookie helps analyse web traffic or helps the use of our online chat facility and interactive devices. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. This practice is strictly adhered to. We know that people have concerns about cookies, but we believe that the benefit we both gain from their proper use is worthwhile. You may set your web browser (for example Microsoft Internet Explorer or Mozilla Firefox) to notify you of cookie placement requests or decline cookies completely. You can delete the files that contain cookies – those files are stored as part of your Internet browser.

Enquiry Information
When you donate or complete a contact form, you will be asked for personal information that is needed to process your details.

We require this information to process payments and respond to your queries, and in particular for the following reasons:

  • Internal record keeping.
  • We may periodically send update information about new sponsorship opportunities, charity updates or other information which we think you may find interesting using the contact details you provided.

For your protection we will also: Not hold more information about you than is required for the purposes for which it is being processed. Take reasonable endeavours to ensure that any information about you is accurate and kept up to date. Not keep your information for longer that is necessary or as required by law. Process your information in accordance with your rights under the Data Protection Act 1998.